Order Production Time
It takes 3-4 weeks for regular orders after the verification of the payment and confirmation of the order. However, trail orders can be shipped faster. If your order is in bulk QTY then it will be delivered partially. For example if your total order QTY is 9,000 pieces what we do is divide them in 3 deliveries and deliver them partially. However, if you need all order in 1 delivery in short period of time you can ask us, contact us via email or phone call.
Air Mail Service | PostalService
We only use Air-mail for small packets/orders. This medium is generally usedfor retail orders/online shopping by collectors and individuals for personaluse of products. Being a cheaper source of shipping most of direct clientsprefers it but NANBA is not responsible for late delivery as this medium iswithout any tracking facility. Usually Air-mail takes 7-10 days to reach Europeand 12-15 days to USA, Canada & Australian destinations.
Cargo Services | Air & Sea
In case of bulk orders we use cargo services both Air Cargo and Sea Cargo.
1- It delivers to the destination Airport andcustomer hires an agent for custom clearance from the Airport - inexpensivemethod.
2- It takes responsibility to deliver to customer’s premises/warehouse -expensive method. Please confirm your nearest Airport details when ordering.Generally takes 10 days to all destinations. We preferable use Emirates &British Airways for Air Cargo please.
Missed my delivery whatshall I do?
If you have missed your delivery don't worry, we provide consignment number /tracking number to our customers. You just need to visit the courier website torearrange the delivery. If you do not have the consignment number pleasecontact us via email or phone call.
What do I do if I ammissing an item from my delivery?
All missing items must be reported within 48 hours. If you have discovered youare missing an item please contact the sales team.